The full-service solution to comprehensive care.
CareCoach:
Experience the difference
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Former Emory Healthcare leadership and staff at the highest level on our board and throughout our company.
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No upfront cost to providers
Providers are only billed successful/completed codes.
All calls are recorded and time/date stamped.
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Live Care Managers- No AI
Integrated software and devices
Our equipment (BP machines) works from anywhere using cellular technology (no need for Wi-Fi or Bluetooth/hub in the patient’s home)
Secure technology to connect with patients by phone, text, email, apps
Round the clock access 24/7/365
Alerts that prompt early intervention by our nurses and staff
Comprehensive care management of all aspects of patient care
Continuity of care by matching patients with the same care navigator
Facilitate smooth transitions between care settings
Evaluate care outcomes using metrics
Performance measurements of our staff activities through monthly service reports
Obtain medical records and prior authorizations before upcoming appointments
Connect patients with community resources such as Meals on Wheels, transportation to appointments, etc.
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High patient communication success rate through caller ID/practice branded calls and texts
Experienced high-volume healthcare operation managers
Experienced large organization nurse managers
Working capitol for equipment and rapid growth
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Better patient compliance
Labor saver for providers
Identifying and closing care gaps
Improved quality metrics
What sets us apart
Our services.
The three pillars of comprehensive care.
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A Smarter Approach to Ongoing Care
What We Provide:
Chronic conditions require consistent oversight—not episodic intervention. Our CCM program ensures structured monthly engagement, proactive risk identification, and personalized care planning for patients with multiple chronic conditions.
Dedicated nurse-led monthly care coordination
Individualized care plan development and updates
Medication reconciliation and adherence monitoring
24/7 patient access to clinical support
Comprehensive documentation and compliance management
End-to-end billing and reimbursement support
The Impact:
Improved quality metrics, reduced hospitalizations, stronger patient relationships, and predictable recurring revenue. -
Real-time insights. Earlier interventions. Better outcomes.
Our RPM program combines connected devices with clinical oversight to identify issues before they escalate—transforming reactive care into proactive intervention.
What We Provide:
FDA-approved connected monitoring devices
Real-time data transmission and review
Alerts populated on personalized dashboard and rapid clinical response
Nurse practitioner oversight and escalation pathways
Full onboarding, training, and patient education
Integrated reporting and billing support
The Impact:
Improved blood pressure control, better glycemic management, reduced readmissions, and measurable quality performance gains. -
Ensuring continuity when patients need it most.
The period following a hospital discharge is one of the most vulnerable moments in a patient’s care journey. Our Transitional Care Management program ensures patients receive timely follow-up, coordinated support, and clear guidance during the critical transition from hospital to home.
CareCoach works alongside your practice to manage the clinical and logistical complexity of post-discharge care—helping reduce readmissions, improve recovery outcomes, and ensure patients remain engaged with their care plan.
What We Provide:
Timely patient outreach within 48 hours of discharge
Comprehensive medication reconciliation and care plan review
Coordination of follow-up appointments and specialist referrals
Ongoing communication with patients and caregivers
Clinical oversight and escalation when concerns arise
Complete documentation and billing support for TCM services
The Impact:
Reduced hospital readmissions, improved care continuity, stronger patient engagement, and optimized reimbursement for post-discharge care.
Frequently asked questions.
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We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.
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Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
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We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
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Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.