The full-service solution to comprehensive care.

CareCoach:

Experience the difference

    • Former Emory Healthcare leadership and staff at the highest level on our board and throughout our company. 

    • No upfront cost to providers

    • Providers are only billed successful/completed codes. 

    • All calls are recorded and time/date stamped.

    • Live Care Managers- No AI

    • Integrated software and devices 

    • Our equipment (BP machines) works from anywhere using cellular technology (no need for Wi-Fi or Bluetooth/hub in the patient’s home)

    • Secure technology to connect with patients by phone, text, email, apps

    • Round the clock access 24/7/365

    • Alerts that prompt early intervention by our nurses and staff

    • Comprehensive care management of all aspects of patient care

    • Continuity of care by matching patients with the same care navigator 

    • Facilitate smooth transitions between care settings

    • Evaluate care outcomes using metrics

    • Performance measurements of our staff activities through monthly service reports 

    • Obtain medical records and prior authorizations before upcoming appointments

    • Connect patients with community resources such as Meals on Wheels, transportation to appointments, etc. 

    • High patient communication success rate through caller ID/practice branded calls and texts

    • Experienced high-volume healthcare operation managers

    • Experienced large organization nurse managers 

    • Working capitol for equipment and rapid growth 

    • Better patient compliance

    • Labor saver for providers

    • Identifying and closing care gaps

    • Improved quality metrics

What sets us apart

Our services.

The three pillars of comprehensive care.

  • A Smarter Approach to Ongoing Care

    What We Provide:

    Chronic conditions require consistent oversight—not episodic intervention. Our CCM program ensures structured monthly engagement, proactive risk identification, and personalized care planning for patients with multiple chronic conditions.

    • Dedicated nurse-led monthly care coordination

    • Individualized care plan development and updates

    • Medication reconciliation and adherence monitoring

    • 24/7 patient access to clinical support

    • Comprehensive documentation and compliance management

    • End-to-end billing and reimbursement support

    The Impact:
    Improved quality metrics, reduced hospitalizations, stronger patient relationships, and predictable recurring revenue.

  • Real-time insights. Earlier interventions. Better outcomes.

    Our RPM program combines connected devices with clinical oversight to identify issues before they escalate—transforming reactive care into proactive intervention.

    What We Provide:

    • FDA-approved connected monitoring devices

    • Real-time data transmission and review

    • Alerts populated on personalized dashboard and rapid clinical response

    • Nurse practitioner oversight and escalation pathways

    • Full onboarding, training, and patient education

    • Integrated reporting and billing support

    The Impact:
    Improved blood pressure control, better glycemic management, reduced readmissions, and measurable quality performance gains.

  • Ensuring continuity when patients need it most.

    The period following a hospital discharge is one of the most vulnerable moments in a patient’s care journey. Our Transitional Care Management program ensures patients receive timely follow-up, coordinated support, and clear guidance during the critical transition from hospital to home.

    CareCoach works alongside your practice to manage the clinical and logistical complexity of post-discharge care—helping reduce readmissions, improve recovery outcomes, and ensure patients remain engaged with their care plan.

    What We Provide:

    • Timely patient outreach within 48 hours of discharge

    • Comprehensive medication reconciliation and care plan review

    • Coordination of follow-up appointments and specialist referrals

    • Ongoing communication with patients and caregivers

    • Clinical oversight and escalation when concerns arise

    • Complete documentation and billing support for TCM services

    The Impact:
    Reduced hospital readmissions, improved care continuity, stronger patient engagement, and optimized reimbursement for post-discharge care.

Frequently asked questions.

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

Start a new chapter in your health journey today.